Feedback

How can I make a comment or complaint?

Everyone has the right to receive high standards of care and treatment from the NHS, and CAMHS aims to provide this to all the people it cares for.

We know that we can only improve CAMHS if you tell us what we are doing well and what we could be doing better. We really value your feedback, whether it’s positive or negative.

You can do this using clinic suggestion boxes, feedback questionnaires or via a telephone conversation, email or letter.

Please contact your service directly to share your feedback. The information you provide will be managed confidentially. It will also assist CAMHS with ongoing service development and improvement.

Freedom of Information (FOI)

As part of Central and North West London NHS Foundation Trust (CNWL) CAMHS is subject to the Freedom of Information Act statements and publication scheme set by CNWL. Please refer to the CNWL website for more details about the information that CNWL holds and publishes, and the ways that you can request and access this information.