Launch of CNWL CAMHS Urgent Care Team

Today (Monday 29 January 2018), CNWL launches an Urgent Care Team for child and adolescent mental health services (CAMHS).  The team will provide rapid response, prompt assessment and, where appropriate, intensive time limited interventions for children and young people up to the age of 18 who are experiencing an acute mental health or emotional crisis. The team will then transfer people accessing the service on to the local CAMHS Team.

Jackie Shaw, CAMHS Service Director, said: “This will help families to access our services when they most need it; in a crisis and reduce the number of people attending accident and emergency departments where they may not get the support they need as quickly.”

Reasons for urgent referral include:

  • Following an overdose
  • Following an incident of deliberate or threat of self- harm
  • Acute anxiety
  • A dramatic and unexplained change in mood or behaviour.

The introduction of the service means that children from Brent, Harrow, Hillingdon, Kensington and Chelsea and Westminster will have access to a dedicated crisis and liaison service and people are seen by a CAMHS clinician at first point of contact no matter what time of day or night.

Exclusion criteria

  • Children and young people known to CAMHS who present to the Emergency Department with a medical problem
  • Children and young people who are intoxicated with alcohol or illicit substances and there is no indication of a mental health problem
  • Children and young people with social problems and there is no indication of a mental health problem.

How to make a referral

Monday to Friday (9am to 5pm) – referrals can be made by telephone to your local CAMHS teams.

Out-of-hours: On weekdays after 5pm and at weekends referrals should be made by phoning the CAMHS Gateway on 020 3028 8475.